Orchid Decor Crafts
R.K Complex, Station Road, Moradabad – 244001, Uttar Pradesh, India
We welcome visitors and clients to our physical location in Moradabad, the heart of India’s metalcraft industry. Whether you are a retailer, designer, or event planner, you’re invited to explore our showroom by appointment.
Contact Us by Phone
Need quick assistance? Call our support team directly:
+91 9873576641
+91 9582792301
We’re available during standard business hours. In addition, we’re happy to assist with order inquiries, catalog requests, and general questions about our decor collections.
Email Support
For all formal communications, write to us at:
info@orchiddecorcrafts.com
Moreover, we respond to most emails within 24–48 hours. Please include your full name, contact number, and relevant order or product details to help us assist you faster.
Business & Bulk Orders
If you represent a hotel, catering business, interior design firm, or event agency, we’d love to collaborate with you.
Meanwhile, feel free to browse our Buffetware, T-Light Holders, and Decor Collection to find products that match your needs.
Thank You
Thank you for choosing Orchid Decor Crafts. We’re proud to blend traditional craftsmanship with modern design, and we look forward to assisting you soon.
What kind of products do you offer?
We specialize in handcrafted home décor, including wooden showpieces, wall art, festive décor, and customized gifting items. Each piece is designed to add elegance and charm to your living spaces.
Are your products handmade?
Yes, all our products are meticulously handcrafted by skilled artisans using high-quality materials, ensuring uniqueness and attention to detail.
Do you offer customizations?
Currently, we offer shipping across India. For international shipping requests, please contact us directly, and we’ll do our best to accommodate.
How can I place an order?
You can place an order directly through our website by browsing products, adding them to your cart, and completing the checkout process. For custom orders, please contact us via email or WhatsApp.
What payment methods do you accept?
We accept payments via credit/debit cards, UPI, net banking, and major wallets. All transactions on our site are secured and encrypted.
Do you ship internationally?
Currently, we offer shipping across India. For international shipping requests, please contact us directly, and we’ll do our best to accommodate.
How long will it take to receive my order?
Orders are typically processed within 2–4 business days. Delivery times vary by location but usually range between 5–10 business days across India.
Can I return or exchange a product?
Since our products are handcrafted, we only accept returns for items damaged in transit or if the wrong item is delivered. Please reach out to us within 48 hours of receiving the order with supporting images.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this to monitor your delivery status.
