Shipping & Delivery Policy
At Orchid Decor Crafts, we understand the importance of timely and reliable delivery. Whether you're ordering for a special event, a business, or your home, we strive to ensure that your handcrafted décor and buffetware items reach you in pristine condition and on time.
Order Processing Time
All orders are carefully processed and dispatched from our facility in New Delhi, India. We typically ship within 3 business days of receiving your order confirmation. Our team performs a thorough quality check and secure packaging process to make sure your items are safe and ready for transit.
Estimated Delivery Timeframes
We offer both domestic and international shipping options. Estimated delivery times are as follows:
- Domestic (Within India): 3 to 5 business days
- International (Outside India): 9 to 22 business days
Please note: These timeframes are estimates and may vary based on your location, order size, and the availability of courier services.
Shipping Partners
We work with reputed and trusted courier services to ensure secure and timely deliveries. All shipments are trackable, and tracking details will be shared with you via email or SMS once your order has been dispatched.
Custom Orders & Bulk Shipments
Custom or bulk orders may require additional processing time depending on the complexity and quantity. In such cases, estimated shipping and delivery timelines will be communicated to you at the time of purchase or confirmation.
Duties & Taxes (for International Orders)
International shipments may be subject to customs duties and taxes, depending on the destination country’s regulations. These charges, if applicable, must be borne by the recipient. Orchid Decor Crafts is not responsible for any delays caused by customs clearance processes.
Delays & Liability
While we make every effort to deliver your order within the stipulated timeframe, delivery may occasionally be delayed due to unforeseen circumstances such as weather conditions, courier delays, public holidays, or other logistical issues beyond our control. Orchid Decor Crafts will not be held liable for such delays.
Shipping Address
Please ensure that your shipping address and contact information are accurate and complete at the time of checkout. Any errors in the provided details may result in delays or failed deliveries, for which Orchid Decor Crafts cannot accept responsibility.
Need Assistance?
If you have questions about your order status, shipping time, or any concerns related to delivery, please feel free to contact our customer support team at:
