Shipping & Delivery Policy
At Orchid Decor Crafts, we understand the importance of timely and reliable delivery. Therefore, our shipping policy ensures clarity, speed, and confidence for every customer—whether you order handcrafted décor for your home, a corporate event, or a retail project.
Order Processing Time
We carefully process and ship all orders from our facility in New Delhi, India. Once you confirm your order, we typically dispatch it within 3 business days. Our team inspects each item for quality and secures packaging to prevent damage during transit.
Estimated Delivery Timelines
Estimated timelines are:
Domestic (within India): 3 to 5 business days
International (outside India): 9 to 22 business days
These are average estimates and may vary slightly due to location, order size, or courier availability. Additionally, we provide tracking information via email or SMS so you can monitor your package every step of the way.
Trusted Shipping Partners
To ensure safe and prompt delivery, Orchid Decor Crafts works exclusively with trusted courier services. Once your package ships, we provide tracking information via email or SMS, so you can monitor its journey at every step.
Custom Orders & Bulk Shipments
Some items—especially custom-made or bulk orders—require extra processing time. We will clearly communicate your estimated delivery schedule when confirming your order.
Delays & Liability
While we strive to deliver your order on time, delivery may be delayed due to unforeseen circumstances, such as weather, courier delays, public holidays, or other logistical issues. Therefore, Orchid Decor Crafts cannot be held liable for such delays.
Shipping Address
Please ensure that your shipping address and contact information are accurate and complete at the time of checkout. Any errors in the provided details may result in delays or failed deliveries, for which Orchid Decor Crafts cannot accept responsibility.
Need Assistance?
If you have questions about your order status, shipping time, or any concerns related to delivery, please feel free to contact our customer support team at: